Envío gratuito

Astrid Diamonds provides fast, free shipping to all our shipping destinations, regardless of order amount. In addition to free shipping, rest confident that all items are securely packaged and fully insured while in transit to your home or office.

Métodos de envío

For fastest delivery, all orders are shipped by FedEx Priority Overnight. This includes any loose diamond or Diseña tu propio order, regardless of exact value. All other orders are shipped to FedEx. Order status and tracking information are available from the Astrid Diamonds website by clicking here.

You will be given various options for delivery of items during the order process. The options available to you will vary depending on where you are ordering from. On placing your order, you will receive an email containing a summary of the order Sometimes, delivery may take longer due to unforeseen circumstances. In such cases, we will proactively reach out to you by e-mail or SMS. However, we will not be able to compensate for any mental agony caused due to delay in delivery.

For your protection, Astrid Diamonds always:

1. Asegura y registra todos los artículos por su valor total.
2. Uses only FedEx services for the fastest and safest delivery of high value packages.
3. Exige que todas las entregas se realicen únicamente en una dirección física de la empresa o del domicilio.
4. No permite el envío a direcciones de apartados de correos.
5. Requiere que un adulto firme por el paquete.

Permite una dirección de envío alternativa

En el momento de realizar su pedido, recopilaremos sus datos de facturación y envío. Para su propia protección, le sugerimos que cualquier pedido con tarjeta de crédito se envíe a una dirección válida registrada en la compañía de la tarjeta de crédito, aunque se aceptan direcciones alternativas. También podemos organizar el envío de su paquete a una estación local de FedEx para su recogida. Puede llamar a nuestras oficinas en cualquier momento para que le ayudemos a localizar la instalación de Fedex más cercana.

Envío Internacional

Astrid Diamonds offers free shipping and insurance to all our destinos de envío International customers will be responsible for any duties, VAT, taxes or surcharges levied or charged by their country, so please check with local authorities prior to placing your order to confirm taxes and duties.

TVA

21% VAT will be added to European Union Customers (Shipping and Billing Addresses are within EU countries). Customers outside of the European Union (Shipping and Billing Address are non-EU countries) are free of this charge and will not be charged 21% VAT.